![]() It seems to work if you borrow a different book, and may require time for the Archive's Adobe server to forget about the book that showed the problem in the first place. This seems to be fixed by deactivating Adobe Digital Editions (via control-shift-d) and then restarting the application, then reactivating with your Adobe username and password, and then retrying. I get an Adobe error "Document is not licensed for this device type"? If you are not sure what you have checked out, you can check your loans page. Top I deleted my ebook instead of returning it.īooks will automatically be returned to Open Library at the end of the two week loan period. Unfortunately they do not allow the same options for borrowed books. Top I can't move my book from one device to another.Īdobe only allows registered users to copy purchased books from one device to another. If you can not see that link or the page has disappeared, you can go to this page on the Adobe website and click the "Don't have an Adobe ID?" link to set one up. There is a link to go to the Adobe website to sign up for an Adobe ID on the page asking you for a login. Top I am being asked for my Adobe ID and I'm not sure how to get one. Here is a link on Microsoft's site explaining how to enable compatibility mode. If you are using Internet Explorer 10 you may have to enable compatibility mode in order to use some of the functions of Open Library. Top I am trying to download a book but I click on the links and nothing happens. If you need help deleting other identifiable information, please contact us and we'll be happy to help further. You can also anonymize your Open Library account:ģ. Check the "Are you sure you want to delete your account?" Go to Intenet Archive account settings pageģ. You can delete your Internet Archive account:ġ. You can sign up to Open Library again with the proper email address or contact us with both the mistyped email address and the correct email address you would like to replace it with and we can make the change and send you a new verification email.īecause the Open Library is a public wiki website, user accounts are retained in order to preserve public catalog edit history. Top I didn't receive the verification email because I mistyped my email address. If you can not find the email, contact us and we can resend the verification email. Top I didn't receive the verification email.Ĭheck your inbox and spam folder for an email from with the subject line Welcome to Open Library The email should arrive within a few minutes but can sometimes take longer. In order to clear the error and try again. Try starting over at the beginning sign-up page There is a problem with how our signup page works with some browsers where once you get a "username taken" message, it doesn't clear up if you try again and you can't sign up. We are working on this but for now, if this happens, please start over again. Try signing up directly from our signup page.Īdditionally if there are problems during your signup -your chosen username is taken for example- the recaptcha changes and you have to start form the beginning. Sometimes when people are referred to Open Library from other sites they come from a referral address that the recaptcha doesn't recognize and the images are blank. I've added a book but the record says "author unknown." I know I added the author.I tried to read a book on Open Library but the book that opened in the BookReader is the wrong book.I am trying to read a book using the BookBrowser but all I am seeing is blank pages.There is something wrong with some of the pages in a book I was reading.I checked out a book, but I want it in a different format.I checked a book out using Overdrive Media Console or Bluefire and returned it but the book is still on my loans page. ![]() I get an Adobe error that says E_AUTH_BAD_DEVICE_KEY_OR_PKCS12?.I get an Adobe error that says E_ADEPT_IO, or E_ADEPT_DATABASE, or some other Adobe DRM Error?.What if I get an "Unable to Return" error with the code E_BAD_LOAN_ID?.What if I get an Adobe error 'Document is not licensed for this device type'?.I deleted my ebook from Adobe Digital Editions instead of returning it.I can't move my book from one device to another.I am being asked for my Adobe ID and I'm not sure how to get one.I am trying to read or download a book but I click on the links and nothing happens.I did not receive the verification email because I mistyped my email address when I signed up.īorrowing/Returning Books and Adobe Software.I did not receive the verification email.The sign-up page is saying that every username is taken.I can't see the two words I need to type, or the message "Input error, Invalid referrer" appears and I can't sign up.
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